Terms of Service

Subscriptions, cancellation, and refunds

When subscriptions are available, intervl Pro is billed in USD at the price and billing frequency shown before payment. Monthly and annual subscriptions renew automatically until canceled. Annual subscriptions are paid upfront; coaching allowances are released monthly, not all at once. Unused monthly allowances do not roll over, and there are no automatic overage charges. Any applicable tax and the total due are shown at checkout before you pay.

Cancel renewal through Profile → Plan & usage → Manage subscription before your next payment. Ordinary cancellation keeps Pro access until the end of your paid period. Your three free workouts and existing grandfathered workouts remain accessible. Pro-created workouts require active Pro to ride or edit. They remain in your library when access ends; resubscribing unlocks them. Completed activity history and activity exports remain accessible.

Your first Pro payment is covered by a 30-day money-back guarantee, whether you choose monthly or annual billing. To request a full refund, email hello@intervl.cc within 30 days of that payment, using your account email and including your receipt if available. No explanation is required. The guarantee applies once to a new subscriber, not to renewals or resubscriptions.

A guarantee refund ends your Pro subscription; your free workouts and ride history remain available. Pro-created workouts stay in your library but require an active subscription to ride or edit. Outside this guarantee, payments are non-refundable and unused time is not prorated, except where required by law. Contact us about duplicate or incorrect charges. This policy does not limit your statutory consumer rights.

Deleting your account is different from canceling renewal: it ends your subscription and remaining Pro access immediately and removes your account data as described in our Privacy Policy. Deletion does not itself request a refund; contact us to use the guarantee. Keep your payment receipt if you delete your account.

Coaching is subject to the stated creation/edit allowances and safeguards against excessive or automated use. Temporary capacity or billing-verification problems may pause new coaching requests or access to Pro workouts. A ride already underway can finish and save; completed activity history and exports remain accessible.

The service

intervl provides cycling workout creation, automated coaching suggestions, browser-based smart-trainer controls, ride recording and analysis, and optional connections to third-party fitness services. Features may change, be suspended, or be discontinued as this early-stage service develops.

Your account and responsibilities

You must provide accurate account information, keep your credentials secure, and promptly tell us about suspected unauthorized access. You are responsible for activity under your account and for ensuring that you have the necessary rights to information you submit or connect.

You may not misuse the service, interfere with its operation, access another person's account or data, upload malicious content, violate applicable law, or use intervl to infringe another person's rights.

Training and safety

Workout and coaching suggestions are informational fitness tools, not medical advice or a substitute for professional care. Exercise carries risk. Use appropriate equipment, inspect your setup, stop if you feel unwell, and consult a qualified professional when appropriate. You remain responsible for deciding whether and how to perform a workout.

Your content

You retain ownership of content you provide. You give intervl a limited permission to host, process, reproduce, and transmit that content only as needed to operate, secure, troubleshoot, and improve the service and to perform actions you request, such as generating a workout or uploading a completed ride.

Connected and third-party services

Connections to services such as Strava and Wahoo are optional and governed by those providers' own terms and privacy policies. intervl is not endorsed by those providers unless explicitly stated. A provider may change, restrict, interrupt, or end its service or API at any time. Features that rely on Strava data are provided at no charge; paid intervl plans cover intervl's custom workout creation and coaching edits. Riding routes, free workouts and grandfathered workouts remains free; Pro-created workouts require active Pro.

To the fullest extent permitted by law, intervl disclaims on behalf of all third-party service providers every express or implied warranty relating to those providers, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Third-party service providers will not be liable through these terms for consequential, special, punitive, or indirect damages arising from your use of intervl or a connected service.

No warranties

intervl is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, security, and uninterrupted operation. We do not guarantee that a workout, recording, upload, device connection, or third-party integration will succeed.

Limitation of liability

To the fullest extent permitted by law, intervl and its operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, profits, goodwill, or opportunities arising from the service. Our total liability for claims relating to the service will not exceed the amount you paid intervl during the twelve months before the claim or US $100, whichever is greater. Some jurisdictions do not allow certain limitations, so they may not apply to you.

Suspension and termination

You may stop using intervl at any time and request account deletion. We may suspend or terminate access when reasonably necessary to protect users or the service, comply with law or provider requirements, investigate misuse, or enforce these terms. Provisions that by their nature should survive termination will remain in effect.

Privacy, changes, and contact

Our Privacy Policy explains how personal information is handled. We may update these terms as the service changes. Material revisions will be reflected by a new effective date. Questions may be sent to hello@intervl.cc.